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Hi fieroluke, I will pass your comments over to our Online team - as I am from our support division. I know there has been a few posting on...
Hi All - To answer the questions on "I already upgraded to Mavericks and now need to upgrade my Parallels Desktop 7 (or 8) to 9" Once you have...
HI BCsalmon et. al.. We are updating the general product pages with the new feature set on the website. If you go to:...
Hi Kenny, You will need to purchase a full version license for Parallels Desktop 9 from our online store. The download link will be provided in...
Hi Scott, You can still upgrade. Once you have your new upgrade key, you can click on the download link in the confirmation email or you can...
Hi everyone, If you are having issues on Parallels Desktop 8 and Mavericks, please make sure you are running the most recent updates available....
Hi CharalampiaB, You can do the upgrade to Parallels Desktop 9 as normal and you VM will be automatically migrated, so there is no issues with...
Hi Robin, You would download the latest version of onto your new Mac then proceed with the instructions in the KB. You should not have any issues...
Hi tebruno99, Like most software products, Parallels limits the number of activations per license. This is driven by hardware ID meaning that it...
Hi RobertL, There is an easy way to move your VM from one Mac to another. Instructions are listed at: http://kb.parallels.com/en/114118 Our...
Hi all, We have posted a thread on the question of Parallels Desktop 7 and Mavericks compatibility. Parallels Desktop 7 is two versions old and...
Hi HansPeter, We will continue to support the last two versions of Parallels, meaning 8 or 9 will work on Mavericks at this time. Parallels...
Hi HansPeter, Thank you for your post. Parallels will not be releasing an update for Parallels Desktop 7 for Mac. As we stated, it is simply not...
HI laapsaap, There was indeed an issue with some keys being delivered but the issue was resolved. Thanks for pointing this out! Chris
Hi laapsaap, We are investigating right now to see if there is an issue with the delivery system with our IT department. Thank you for calling...
Hi LetzGogh, We did just run a number of promotions specifically for our Parallels Desktop 7 customers. Unfortunately, we are not able to offer...
Hi 444444, Our team reviews the submissions and the vast majority of the bundles are eligible. We partner with the top re-sellers of bundle...
Hi chrisgrh, If you have a specific question on a res-seller, please feel free to send me a PM. Parallels literally has hundreds of re-sellers...
Hi LetzGogh, As I stated above, it is not feasible for us as an organization to back port three versions from a resource perspective. We posted...
Hi Calpike, I pulled your submission request and the key was sent automatically the day you submitted. I just resent the email with your key...