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According to our licensing policy, an upgrade to Parallels Desktop 11 for Mac is supported from the following versions only: Parallels Desktop 9...
Please reply the support ticket number and submit a Problem Report and provide us with its ID number. Please follow this KB article to submit...
Please make sure that Firewall is turned off on your Mac as well as try to activate the trial by connecting to a different network. Let us know if...
Please email us the Problem Report ID generated as per http://kb.parallels.com/9058 to cs(at)parallels(.)com, so we can check it for you.
Please try to replicate the settings as per the attached image and let us know if the issue persists.[ATTACH]
Please refer to blog.parallels.com/blog/2015/11/03/windows-10-in-parallels-desktop-11/ which refers on both the steps to upgrade to Windows 10...
Hi Marie, we believe we are addressing the issue under the ticket number 2196488. Please reply to our email in order to assist you further.
Since you have Parallels Desktop 7, please purchase Parallels Desktop 11 full version, install and activate Parallels Desktop 11 as per...
Please shut down the virtual machine > Go to virtual machine's configuration > Replicate the exact settings as per the attached image and you will...
Please refer to http://blog.parallels.com/blog/2015/11/03/windows-10-in-parallels-desktop-11/ which mentions the prerequisites for Windows 10 on...
Since this needs deeper investigaion, please email us at cs(at)parallels(.)com, so we can check it for you.
Kindly refer to https://forum.parallels.com/threads/how-to-retrieve-pvm-deleted-in-empty-trash.283289/ as this has been discussed already on this...
Open the Sharing pane of the Virtual Machine Configuration dialog and disable the Mount virtual disks to Mac desktop option. Reply us with a...
Please submit a Problem Report and provide us with its ID number. Please follow this KB article to submit Problem Report:...
To upgrade to Parallels Desktop 11, please follow the steps given below: - Check your virtual machine is a 32 bit or 64 bit as per...
Please email us a Problem Report as per http://kb.parallels.com/9058 to cs(at)parallels(.)com, so we can check it for you.
Great. We will follow up on this issue through the ticket. Feel free to get back to us if you need more clarification.
Since we need to perform some deeper investigation here, please email us the Problem Report ID at cs(at)parallels(.)com, so we can check it for you.
Please check your private message and respond.
Please submit a Problem Report and provide us with its ID number. Please follow this KB article to submit Problem Report: http://kb.parallels.com/9058