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Hello, As per End-User License Agreement, one may use one copy of the software activated by a license key on one machine. If you would like to...
ClovisT, as I can see, we already resolved the issue for you. DannyBm, I will create a ticket for you and contact you via e-mail in the nearest...
Hello, I've sent you a private message.
Dear aroond, I have checked your ticket. In the latest correspondence we sent you (on January 24) we informed you that we are waiting for a...
Hello, In order to reactivate the software with the new key please follow the steps below: -open Parallels Desktop; -in the menu line...
Thank you for the feedback! It is good to know our engineer was able to make things work as they should. As I can see, you also informed our...
Hello, Thank you for bringing the issue to our attention. Your ticket has been escalated to 2nd line Technical Support engineers. One of...
Dear BrittanyC, I have manually approved your account. Now you should be able to submit support requests. However I would recommend you to...
Dear JamieThomas, As I can see, you have successfully reached Parallels Customer Service and your issue is resolved.
Dear David, I have created a ticket for you. Please check your e-mail and reply to it with the requested information. Please make sure you...
Hello, Thank you for letting us know about the issue. I do see that you tried to purchase the software for the discounted price. I am sorry...
Hello, In order to help you retrieve the key we will need the previous user's e-mail address and the invoice copy indicating the purchase of...
Hello, Yes, you can upgrade to either 6 or 7. You should install the new version and then activate it with the new key and your key for version...
Hello, I have sent you a private message.
Hello, You should check with your local software resellers if they offer student discount for the product.
Hello, In order to submit a support request you should have a valid Parallels account. No matter whether the e-mail address is valid or not...
Dear Jonathan1000, A support code is only generated if you register a Parallels Desktop activation key under your account, please find more...
Hello, I have sent you a private message, please check and reply with the requested information.
Hello AymericP, I've sent you a private message with information, please check.
Hello, As I can see your order for Parallels Desktop has been successfully completed. In the future you might submit a free support request...
