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  1. Alexander Haltman
    Post

    ^ + number key to switch Spaces causes number to show up in VM

    Hi, jkwuc89. We have reproduced this issue in our labs. This behavior affect all customers of PD6 and we will fix it as fast as posible....
    Post by: Alexander Haltman, Sep 28, 2010 in forum: Windows Virtual Machine
  2. Alexander Haltman
    Post

    USB Video Grabber not recognized

    Thank you, Don Lulejian. We track your issue internaly as bug #458291.
    Post by: Alexander Haltman, Jan 13, 2010 in forum: Windows Guest OS Discussion
  3. Alexander Haltman
    Post

    USB Video Grabber not recognized

    Hi, Don Lulejian. Sorry for silence. I have recieved your email on Nov.27, but for now we have not resolution for your problem. We will...
    Post by: Alexander Haltman, Jan 11, 2010 in forum: Windows Guest OS Discussion
  4. Alexander Haltman
    Post

    USB smartcard

    Hi, Gerard. Thank you for problem report. We have analyzed logs from problem report and detect problem. But for now we don't know exect...
    Post by: Alexander Haltman, Dec 7, 2009 in forum: Installation and Configuration of Parallels Desktop
  5. Alexander Haltman
    Post

    USB smartcard

    Hi, Gerard. To find root of the problem we need come additionl info. Please, do the following: 1. Select checkbox Parallels Desktop ->...
    Post by: Alexander Haltman, Dec 4, 2009 in forum: Installation and Configuration of Parallels Desktop
  6. Alexander Haltman
    Post

    iSight webcam doesn't get recognized by Parallels

    Hi, Rick. To use iShight from your guest os you need to connect it to virtual machine. You can do it throw Parallels Desktop's menu "Devices ->...
    Post by: Alexander Haltman, Dec 4, 2009 in forum: Windows Virtual Machine
  7. Alexander Haltman
    Post

    Epson, Rosetta and Snow Leopard

    Hi, Jim. If would like to automatically connect any of your usb device to some of your virtual machine you can create a record in permanent...
    Post by: Alexander Haltman, Dec 3, 2009 in forum: Windows Virtual Machine
  8. Alexander Haltman
    Post

    Bamboo Pen & Touch in PD5

    Hi, GordonP. To understand the roots of problem, we need some additional info from you. Please, do the following: - Run Parallels Desktop...
    Post by: Alexander Haltman, Nov 30, 2009 in forum: Windows Virtual Machine
  9. Alexander Haltman
    Post

    USB Video Grabber not recognized

    1. Run Terminal application - open Finder and go to Applications->Utilities->Terminal (pic-1) - run Terminal aplication (pic-2) 2. Copy-past...
    Post by: Alexander Haltman, Nov 27, 2009 in forum: Windows Guest OS Discussion
  10. Alexander Haltman
    Post

    distorted sound with external usb-soundcard

    Ok. We will check this with our QA team.
    Post by: Alexander Haltman, Nov 26, 2009 in forum: Windows Virtual Machine
  11. Alexander Haltman
    Post

    USB Video Grabber not recognized

    Hi, Don Lulejian. Thank you for feadback. Your issue will internaly referanced as bug #458291. Please, provide us additional info: 1. Run...
    Post by: Alexander Haltman, Nov 23, 2009 in forum: Windows Guest OS Discussion
  12. Alexander Haltman
    Post

    distorted sound with external usb-soundcard

    Hi, PatrikL. Please, pdate your PD 4.0.3846 to 4.0.3848 and try again.
    Post by: Alexander Haltman, Nov 23, 2009 in forum: Windows Virtual Machine
  13. Alexander Haltman
    Post

    Snow Leopard/Vista/USB Audio

    Choppy sound, when using a usb audio device directly connected to a virtual machine, is a known bug with Snow Leonard 10.6.0 & 10.6.1. This bug...
    Post by: Alexander Haltman, Nov 23, 2009 in forum: Windows Virtual Machine
  14. Alexander Haltman
    Post

    Trouble using 2 Keyspan 19HS at the same time

    Hi, DanielY. We need to know full version info for your soft. Parallels Desktop 3.0.???? MacOS X 10.? If software out of date, please...
    Post by: Alexander Haltman, Nov 23, 2009 in forum: Installation and Configuration of Parallels Desktop
  15. Alexander Haltman
    Post

    Upgrading from 4 to 5 USB issues

    Hi, Tim Casey. When system ask you for pasword in console your input will not shown - this is a security reason for this. And it is ok. You...
    Post by: Alexander Haltman, Nov 18, 2009 in forum: Installation and Configuration of Parallels Desktop
  16. Alexander Haltman
    Post

    Unable to capture video with usb device

    Hi, heroesvoice. Sorry for my english. No photo, just resolution of video stream which you try to capture. The main idea is to reduce...
    Post by: Alexander Haltman, Nov 17, 2009 in forum: General Questions
  17. Alexander Haltman
    Post

    PD4, Win7 VM and Syncrosoft e-licenser

    Hi, WidoW. For now, any usb device used by host or guest in exclusive mode. So, you can't use one device in guest and host simultaneously....
    Post by: Alexander Haltman, Nov 17, 2009 in forum: Installation and Configuration of Parallels Desktop
  18. Alexander Haltman
    Post

    Parallels 5 losing USB connection to Blackberry Storm

    hi, pkasin. Please, do the following: 1. Select checkbox Parallels Desktop -> Preferences -> General -> Use detailed log messages 2....
    Post by: Alexander Haltman, Nov 17, 2009 in forum: Windows Virtual Machine
  19. Alexander Haltman
    Post

    USB Video Grabber not recognized

    hi, Don Lulejian. Please, do the following: 1. Select checkbox Parallels Desktop -> Preferences -> General -> Use detailed log messages 2....
    Post by: Alexander Haltman, Nov 17, 2009 in forum: Windows Guest OS Discussion
  20. Alexander Haltman
    Post

    Blackberry Connection

    Hi, If you use Mac OS X 10.4.x (tiger) and Parallels Desktop 5.0, please read this thread first: http://forum.parallels.com/showthread.php?t=95768
    Post by: Alexander Haltman, Nov 17, 2009 in forum: Installation and Configuration of Parallels Desktop
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