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Hi @SergeyZ1 Unfortunately, it isn't possible to migrate programs and files from your Virtual Machine created using Parallels Desktop 9 to an HP...
Could you please let us know the clever bridge reference number?
Hi JulsS, Please try the below steps & keep us posted 1. Right click on the PDF file and choose "Get info" 2. In "open with" section, choose "...
Hi @LouisaS1 Yes, you got that right. Parallels Desktop helps you to run Windows on your Mac. Basically, you need to install Windows on Mac using...
Glad it worked! Feel free to reach us for further assistance, we're here to help you.
Hi @AmaliaM We checked the records and found that you have purchased Parallels Desktop for Mac Pro Edition on 11/11/2015 which is a subscription....
Glad, we were able to resolve the issue in the support ticket #2349219
Hi @JoshE1 Please reinstall Parallels Tools and make sure "Isolate Windows from Mac" is unchecked in the Virtual Machine Configuration.
Hello @travish1 Unfortunately, it isn't possible to extend the trial period for Parallels Desktop 12 for Mac.
Dear @MichaelB17 We've reset the activation key. Please open Terminal on the Mac and execute this command:prlsrvctl activate-license-online for a...
Hi @Stevhan, Unfortunately, it isn't possible to upgrade from Standard to Pro version of Parallels Desktop. However, if the purchase is within our...
We've made few changes. Please reactivate and let us know how it works.
Hi @ClintonH We've made few changes. Please reactivate and let us know how it works.
Hi @DennisD1 This can just happen when Windows Updates are being installed, but it's more often caused by a bug of some sort. Have you created a...
Could you plz generate a Problem Report ID and submit it here ?
Hi @MacJohnMcC Please follow the below steps and keep us posted 1. Uninstall Parallels Desktop 12 for Mac (Use PDRemove.zip) 2. Run Repair Disk...
Hi @CWF1 Windows XP isn't eligible for the upgrade to Windows 10. You'll have to do a clean installation of Windows 10, as there's no way to...
Hi @Wise87 Thanks for your interest towards Parallels Desktop 12 ! Unfortunately, it isn't possible to use Parallels Desktop 11 for Mac on your...
Glad it worked! You may reinstall Parallels Tools & check if the internet works.
Hey @DougC1 Please follow the steps outlined here & keep us posted. We're here to help you.
