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Hello, If it is your first time you need to purchase a new license. You need the previous version license key to activate the upgrade license key....
Hello, We have sent you a personal message please check and respond to the same. Thanks, Parallels Team.
Hello, Please refer to this KB article: https://kb.parallels.com/en/122702 and check. Thanks, Parallels Team.
Hello, Please check your inbox. Thanks, Parallels Team.
Hello, Pleaser refer to this KB article: https://kb.parallels.com/112091 and check. Thanks, Parallels Team.
If you do not have a previous version of the Parallels Desktop license. Please purchase the new license not the upgrade license. Thanks, Parallels...
Hello @GauravA1, Your refund request for order # 316733630 has been submitted for processing. Refunds take five to seven business days to appear...
Hello @GauravA1, If you are the first timer with Parallels Desktop for Mac, you need to purchase the full license. If you have purchased the...
Hello, Please DM the order reference number or the email address address, so we can assist you with the refund. Thanks, Parallels Team.
Hello @ArkadiuszC, Please refer to this KB article: https://kb.parallels.com/123111 and stop the virtual machine. Please refer to this KB article:...
Hello @ManeeshR, Please refer to this KB article: https://kb.parallels.com/6571 to create a support ticket and reply here with the ticket number,...
Hello @Alex94, Please personal message the license key that you want to move and the email address of the account to which you want to move, so...
Hello, Please refer to this KB article: https://kb.parallels.com/116263 and check. Thanks, McAllen.
Hello, Yes, you can purchase the perpetual license for version 17 ($99) + a yearly subscription ($49) will work for with version 12, If you...
Hello @RobertN20, Please refer to this KB article: https://kb.parallels.com/116127 and check. Thanks, McAllen.
Hello @KenW14, Please reply in personal message with the license key and we will reset the same. Thanks, McAllen.
Hello @AjayR2, Windows server 2016 or 2019 is not supported on M1 Chip Mac. Please refer to this KB article: https://kb.parallels.com/124223 for...
Hello CarlS4, Please refer to this KB article: https://kb.parallels.com/113630 and check.
Hello @CherieB, Please install new virtual machine and check if the Parallels tools install. Thanks, Parallels Team.
Hello @AlexandreC8, you can use cannot purchase version 14 anymore. However, you can purchase the yearly subscription license of the latest...
