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Hello, to check which guest OS is supported on M1 please refer to this KB article.

Hello, please try once more and let us know.

Hello, are you able to install the software? Or before that itself you are getting this error?

Hello, your most welcome.

Hello, your license keys are registered under cristian******@densitylabs.io

Hello, can you help us with the screenshot of the error.

Hello, please try to activate your license key now.

Hello, please refer to this KB article and change the hypervisor type from Parallels to Apple.

Hello, please help us with your purchased reference number to assist you further.

Hello, we have sent you a private message. Please help us with your Parallels Desktop license key.

Hello, we have sent you a private message. Please help us with your Parallels Desktop license key.

Hello, click the Start or Windows button (usually in the lower-left corner of your computer screen). Right-click Computer and choose Properties from the menu. The resulting screen shows the Windows version. You need to purchase a Windows activation key to keep using your Windows virtual machine...

Hello, we request you to create a support ticket by following this KB article so that we can assist you via remote session.

Hello, can you please provide us with more information on the issue you are facing with Parallels Desktop?

Hello, yes. It is supported if the Mac processor is the same.

Hello, we have sent a private message. Kindly help us with your Parallels Desktop license key over there.

Hello, kindly help us with the error screenshot to assist you further.

Hello, when you say normal one, can you please explain what you are referring to?

Hello, we request you to create a support ticket by following this KB article so that we can assist you via remote session.

Hello, great. Please reach us back for any further queries.