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    PD17 on iMac Pro (2017), performance and stability

    Hello, have you reinstalled Parallels Tools after the upgrade?
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    Upgrading from old version 12 - not currently installed

    Hello, you need to purchase Parallels Desktop 17 upgrade key.
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    Upgrading from old version 12 - not currently installed

    Hello, you can upgrade to Parallels Desktop 17 for using Parallels Desktop on your M1 Mac. To know the difference between Parallels Desktop Standard Edition and Pro Edition please refer to this Kb article. Parallels Desktop 17 permanent upgrade is one-time purchase and parallels Desktop Pro...
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    Upgrading from old version of Parallels Desktop

    Hello, we have responded. Please reply us back over there.
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    Launch Error: Unsupported Host Machine Architecture (ARM64)

    Hello, which operating system you are trying to launch? Are you running Intel Mac or M1 Mac?Please help us with a screenshot of the error message.
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    Change OS installed in Parallels

    Hello, unlike the Dev channel, the Beta channel is tied to a specific feature update. While the Dev channel is supposed to be in a perpetual state of prerelease, at some point, those builds split off into a release branch, and that's what ends up in the Beta channel. For removing your current VM...
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    Need to Renew Subscription But Its Not Happening !!

    Hello, we have sent you a private message. Please reply us back over there.
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    Will Norton Anti-virus run on the vm with the Apple M1 chip?

    Are you able to install Norton Anti-virus?
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    Migrating VM to new iMac

    Hello, can you please help us with the screenshot of the error?
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    Parallels license has reached its activation limit

    Hello, please try activating your license key now.
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    Cannot use activation key on a new Mac

    Hello, please click on activate on new Mac. If you still get any other error, please let us know.
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    Migrating VM to new iMac

    Hello, it is not possible to migrate a VM from Intel Mac to M1 Mac. In this scenario, you can transfer the data from Intel Mac to M1 Mac by following this KB article.
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    Problem in online games (MacBook m1 pro)

    Hello, please check if you have installed Parallels Tools by following this KB article.
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    Upgrading from old version of Parallels Desktop

    Hello, please help us with your Parallels Desktop 4 license key in private message. We have sent you one.
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    Need to Renew Subscription But Its Not Happening !!

    Hello, please help us with your purchased reference number to assist you further.
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    Reference

    Hello, are you looking for your Parallels Desktop license key or purchased reference number?
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    Migrate Windows PVM to Another Mac

    Hello, Virtual TPM is an optional layer of security for a virtual machine and allows you to protect data from unauthorized access and use additional Windows security features. After adding a virtual TPM chip to a VM, Parallels Desktop creates an encrypted file within the virtual machine bundle...
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    Windows Server 2016 run M1 MAX with PD17

    Hello, please refer to this KB article for checking all the supported guest OS on M1 Mac.
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    Can't Access Mac Folders or Files from Windows - this worked for me

    Hello, thank you for sharing the troubleshooting steps with us here. Please reach us back for any further issues/queries.
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