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Hello, what is your new Mac OS and processor?

Hello, Mac OS Mojave is not supported on M1 Mac. Please refer to this KB article to know about the supported guest OS on M1 Mac.

Hello, in Parallels Desktop Standard Edition you can maximum allocate up to 8GB vRAM.

Hello, kindly check if AntiCheat is compatible with ARM processor by following this KB article.

Hello, thank you for sharing the troubleshooting steps.

Hello, we have sent you a private message. Please help us with your license key over there.

Hello, please refer to this link for checking the upgrade offer.

Hello, you do not need to sign out from your old computer. Kindly follow the steps from this KB article for activating Parallels Desktop on your new computer.

Hello, good to hear that. Please reach us back for any further queries.

Hello, we request you to create a support ticket following this link so that we can assist you via remote session.

Hello, after using trial version, you need to purchased full version of Parallels Desktop license key. Upgrade key only works, when you already have a previous version license key. Please help us with your upgrade purchased reference number so that we can initiate a refund for you and then you...

Hello, "Not asking for VNC because we don't have a network" / "X startup failed, aborting installation" / "Pane is dead" error during installation. The boot mode in use may be causing these error messages. Try to install after enabling both UEFI and Legacy boot modes. If that doesn't help, then...

Hello, for viewing and managing Parallels Desktop licenses please refer to this KB article.

Hello, please refer to this KB article for increasing hard disk space on your virtual machine.

Hello, please help us with the screenshot of the error message.

Hello, Parallels Desktop 12 is not compatible with Mac OS Big Sur 11.2.3. Please refer to this KB article to know the compatibility between the Mac OS and Parallels Desktop.

Hello, please help us with your purchased reference number.

Hello, Windows 10 Insider Preview version has been removed from the Microsoft side. Kindly upgrade to Windows 11 for resolving the issue.

Hello, we request you to create a support ticket so that we can investigate the issue internally.

Hello, what is your Mac OS?