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Hello, on Parallels Desktop website you can only purchase the latest version permanent license. For purchasing Parallels Desktop 16 permanent license kindly check with any 3rd party reseller like Amazon, eBay etc.

Hello, please help us with your purchased reference number.

Hello, we have replied to another thread. Please check over there and respond.

Hello, we appreciate your response.

Hello, we sincerely apologize for the delay in response. Which Mac OS you are running? Kindly visit this Kb article and check if that Mac OS is compatible with Parallels Desktop 10.

Hello, is this your first purchase? After using trial version, you need to purchased full version of Parallels Desktop license key. Upgrade key only works, when you already have a previous version license key.

Hello, we would like to clarify that, it is not possible to migrate an Intel VM to a M1 Mac. But you can transfer the data from the Intel VM to a new VM created on M1 Mac by following this KB article.

Hello, we have sent you a private message. Kindly help us with your license key over there.

Hello, please reach us back for any further queries.

Hello, please visit the link for availing the offer.

Hello, your most welcome.

Hello, you can purchase Parallels Desktop upgrade license key.

@SantiagoP1 please follow this KB article for activating Windows 11 on your Mac.

Hello, Parallels Desktop 11 is not compatible with Mac OS High Sierra 10.13.6. Kindly upgrade to Parallels Desktop 17.

Hello, we appreciate your response.

Hello, we appreciate your response.

Hello, please reach us back if you face any further issues.

Kindly help us with the below details; What is the version of your host mac? What is the version of the Parallels Desktop?

Hello, kindly follow the steps from this KB article to resolve the issue.