iCloud Drive no longer accessible on Parallels Windows VM since macOS27

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PhilipP15

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After upgrading my Mac to macOS 27, I am no longer to access my iCloud Drive in Windows on the Parallels VM.

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Has there been any change to the settings needed in macOS or in Parallels Desktop (I am running Parallels Desktop 27 for Mac - Pro Edition (version 27.0.1 (58670), which is according to my machine the most recent version)

I may have missed some communication from Parallels (although I keep close watch), haven't seen anything about needing to reconfigure any of the VMs.

Did anyone else experience this and if so how was it resolved?
 
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Yes. It's a huge problem. There is already an on-going thread going on this.

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Thread 'Problem with Golden Gate and iCloud Drive'

Hello,

Today I updated to macOS 27 - Golden Gate and on my working Windows 11 ARM VM the direct connection to my iCloud Drive disappeared after a Parallels Tools update. So I cannot see my iCloud Drive from Windows now. I have Parallels Desktop 26.4.2-57518 that was released today, and when the update of Parallels Tools came it deleted the direct access from my Desktop in Windows and also in a Linux VM with Fedora, so it seems it is a Golden Gate / Parallels issue. Did tried to update and reinstall the Parallel Tools but did not work. So, unless Parallels issue an update to the tools to...
 
With help of Copilot, I found a workaround, by telling Windows Explorer in the VM the direct path to the iCloud Drive. Then pin it to Quick Access.

This is what Copilot told me to communicate if asked, hope this helps (you may have to replace the exact path to the iCloud on your home library):

After upgrading to macOS 27 and the latest Parallels Desktop/Parallels Tools, the \\Mac\iCloud share disappeared. The actual iCloud Drive content remains accessible through \\Mac\Home\Library\Mobile Documents\com~apple~CloudDocs.
 
I had the same problem. But after searching the internet I found this:
- Inside your Windows VM, open File Explorer.
- Navigate to the network path \\Mac\Home or \\Mac\Home\Library\Mobile Documents (which is the raw directory for iCloud Drive) and then find \com~apple~CloudDocs where the documents are
Hope it helps for now
 
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