Hello, My reference number is 485703283. I have not been able to link my license key to my account. It appears that the key is currently linked to another account, even though I am the only one managing it. Because of this, I can use the product, but I am unable to manage my subscriptions. I need the license key to be linked to my account -- could you please fix this? Thank you, Best regards
Hello @SimoneS12 Thank you for your feedback. As checked on our side, we noticed that your license is correctly linked to your Parallels Account after you reached out to our support team via Facebook. If you are still having issues, please let us know. Thanks
Hello @MattH27 Thank you for your feedback. As checked on our side, your subscription was previously registered under the email [email protected] [Email was masked for privacy reasons]. We have transferred the license to your Parallels Account linked to the email your made the purchase. Thanks!
I found out that This license key is indeed registered to parallels account to the user, however, it is expired since June 29, 2025 - Due to previous order payment declined by card issuer. So now im trying to find out how i can get this taken care of as my card had expired and i didn't get them the new card number. i have sent emails to support team for this issue and they have not gotten back to me. The license key ending TTKVTK is associated with the email [email protected]
I need assistance as well with my license key. It keeps saying It's associated with another account even though I only use one ([email protected])?
Hello my reference number is 493865397 Like the previous issues, I have also not been able to link my account in the web based sign in yet I have signed in, on the downloaded application on my computer. Upon trying to register my account in the web based platform it displays the following "This license key is already registered in a different account." yet I have used the same email for both my sign in(s). Please advise and fix this conflict as though I'm able to use the application I'm also unable to manage my subscriptions. Thank you. Warm Regards.
