Pro subscription cannot be activated after updating to 26.1.0

[Howard_Lu]

This happened when updating to 26. Now it happens once again after update.

 

[FeilongQ1]

Yes, I also encountered the same problem.

 

[GaborA]

Same problem, I tried solution in https://kb.parallels.com/en/129255
It did not work.
I have to downgrade to Version 20 to solve the problem

 

[KrzysztofO]

Yes, same here...

 

[TorstenB8]

Same here, after Update from Version 26.0 to 26.1

 

[Howard_Lu]

Rolled back to 26.0.1 through Time Machine. Hope this issue can be addressed soon.

 

[ChristianR5]

Same here. Any way how I can fix this without rolling back?

 

[JurgenP]

I just upgraded to the latest version and I'm having the same issue!

 

[Jean-PhilippeH]

I have the same problem. Can you please fix it asap and definitely?

 

[yxz]

me too.

 

[Adarsh Jeetun]

Hello,
Please note that this is a known issue and it is currently being investigated by our Development team.
As a workaround, we would recommend to downgrade to Parallels Desktop 26.0.1 using this link.
Note: When prompted to update to the latest version, kindly do not update to latest build and use current version.
You may subscribe to this KB Article to be notified once a fix is released.
Thank you!