Toolbox for Desktop V17

Discussion in 'Parallels Toolbox for Mac' started by RobertM100, Oct 23, 2024.

  1. RobertM100

    RobertM100

    Messages:
    1
    I try to download the toolboz. It goes through the download and install and then...nothing. Install box pops up again as if I didn't install at all.
    Version 7 won't work on my mac. Running 10.13.6 (High sierra)
     
  2. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    552
    Hello,

    Please reproduce the issue and collect a technical report :

    1. Enable detailed log messages: Click the Parallels Toolbox icon > Click on the little gearbox > Preferences > enable the "Use detailed log messages" checkbox" > click the "X" button on the left side to close the preferences box
    2. Collect a technical report: Click the Parallels Toolbox icon > Click on the little gearbox> Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in reply to this post.
     

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