Hi, I'm using an Apple M3 Pro on macOS 14.4.1 (23E224) and running Parallels Toolbox Version 6.6.2 (5023). The rotation feature for my external monitor isn't functioning. When I click on a degree to rotate, nothing happens. Previously, I had an Intel MacBook where it worked fine, so it might be related to the Apple silicon, but I'm just guessing. Has anyone else encountered this issue or figured out a way to resolve it? Thanks!
Rotation Feature on Switch Resolution Tool Not Working
- Thread starter DavidF48
- Start date
Adeboye Adeotan
Forum Maven
Hello David,
Please collect a Technical report for our investigation.
To do this, reproduce the issue and collect a technical report (click the Parallels Toolbox icon > Settings (Gear) icon > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in reply to this post.
Thanks for your help here's the 9-digit ID 458797375
Adeboye Adeotan
Forum Maven
Hello David,
We have informed our Development Team of this issue.
As soon as we have an update, we will get back to you.
Hi wanted to see if thier was an update for this
Adeboye Adeotan
Forum Maven
Hello David,
Thank you for checking in.
At the moment, we do not have new information on this from the Development Team.
Should we receive new information, we will get back to you.