Windows Guest on macOS 13 (Ventura) crashes within minutes.

H

Howyagoin

Junior Member
Not a lot to go on with this, but, it's 100% repeatable.
I've submitted several crash reports, the most recent of which is 410250682.
Linux guest VMs are running fine, but, Windows 10 simply vanishes from running and Parallels automatically wants to send a crash report.
It may not be related, but, the crashes seem to happen when Windows 10 is logged in, and not the active/front window.
I use Spaces a lot (I do not use Stage Manager), and all of the crashes were when I was not on the desktop with Parallels running.
I've tried repeated reboots, doesn't seem to help.
Release version of Ventura, and the most recent Parallels Desktop 18 for macOS.
 
And it crashed again. Windows 11 seems to be still running, for the moment. Crash submitted as 410251282. Was up for about 7 minutes, max.
In this case, I was NOT logged in to Windows 10, it still waiting for my password when it crashed.
 
The same. There was an update for Venture but it was a crash update for the Parallels. Very annoying. Was it tested before? I think, not. It is in one-minute appearing problem.
 
Disabling the options in Configuration - Hardware - USB and Bluetooth may solve it.
I am testing this method. seems working
 
Same here, the Win10 VM worked flawlessly yesterday... After updating to OS Ventura ist stops running without any crash report or blue screen... the VM just disappears
 
Can confirm this workaround works around, but, obviously isn't ideal. Hopefully The Powers That Be are working on a more complete fix.
 
Christian27 said:
Same here, the Win10 VM worked flawlessly yesterday... After updating to OS Ventura ist stops running without any crash report or blue screen... the VM just disappears
Click to expand...
Sounds very similar to the issues found here. (https://forum.parallels.com/threads...ntly-crashes-after-update.359323/#post-911946) Unfortunately PD dropped support for 17 on MacOS 13 and above. They plan no feature/fix updates and you must upgrade to PD 18 to continue using PD on M1 Macs. There may be workarounds but they don't work for everyone. I know it sounds crazy but you can check their support page. As you can see here their final solution is for 17 users to buy 18 to fix the crash: https://kb.parallels.com/128970

Personally I have bought a PC, but I hope to draw swim attention from PD in the mean time.
 
I recently started having multiple Windows 11 crashes with parallels desktop 17 on my Mac-Mini M1. This only started happening within the last week. Windows crashes when running apps or just in the idle desktop. Usually happens within 5 minutes of starting Windows. I have sent multiple crash reports to Parallels Support. Very frustrating.
 
DavidK28 said:
I recently started having multiple Windows 11 crashes with parallels desktop 17 on my Mac-Mini M1. This only started happening within the last week. Windows crashes when running apps or just in the idle desktop. Usually happens within 5 minutes of starting Windows. I have sent multiple crash reports to Parallels Support. Very frustrating.
Click to expand...
They have officially ended support of PD 17 only weeks after I bought it. I filed a fraud report with my bank and they agreed and overturned the transaction, taking the money from Parallels. 18 is set to see end of support January 2024. They way they can force you into the subscription model. Unfortunately getting a PC is the only way away from these crooks. Don't buy 18, just get a PC.
 
tianzef said:
Disabling the options in Configuration - Hardware - USB and Bluetooth may solve it.
I am testing this method. seems working
Click to expand...
Thank you very much, it seems have solved the issue for now, I almost ended up upgrading to 18!! You are awesome!!!
 
I suspect a recent V17 update created the incompatibility since I never had any problems before. I suspect this is a subtle way to "encourage" folks to upgrade to V18.
 
Hello!
First, I want to say that our Team made no changes in the code to make Parallels Desktop 17 crash on macOS Ventura Mac computers and push our customers to switch to Parallels Desktop 18.
As for the issue you have, Parallels Desktop 17 was designed to run on macOS Monterey and earlier versions. To run Parallels Desktop on newer macOS versions, we've created Parallels Desktop 18 (and that's basically what we do every year to support Parallels Desktop on a new macOS version). Due to the changes in the code of the new macOS versions, older Parallels Desktop versions might not run/crash or work incorrectly. I can confirm that upgrading to Parallels Desktop 18 will fix these crash issues for you.
 
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