Windows 11 login loop

S

StephenF14

Bit poster
My Mac went into sleep most last night with parallels open and now when I try to log into windows (its never had me ever login before its always done it automatically) it asks for a password, I type in my Microsoft account password and it then goes back to same sign up screen. I click sign in again and it starts this process over. Ive reset the computer, the vm, windows itself and it always brings me back to this screen when it never did before.

Anyone have any ideas?

Process:

Turn on Parallels
Brings up windows log in screen with time and blue background
Click the screen
Brings up my name Login name with "Sign In' below
Click sign in and it brings up an external windows called "Microsoft Account" asking me to put in my password
Type in password, hit sign in
Brings me back to a sign in screen but with "New User" and "Username" options
Click sign in and process start from the beginning

In the past week I've used parallels I never once saw this login screen, I would always turn on parallels from my Mac and I would be logged in, no need for username or password.

Thanks for the help guys hopefully its something easy!
 
I'm also having this problem anyone out there have a solution? Also windows store is not installed in the ARM version and not sure how to get it in there.
 
I am having the same issue. I am trying out the Parallels trial. Started out with a fresh install of Windows 11 and everything worked fine. Then right after the Windows update I am unable to login. Tried it again with a fresh install and this happens again.
 
Hey there Steve how can I do that if I can't login? I appreciate your help with that answer but really don't know how to do it from the login screen.
 
I have a callback from parallels tonight at 9 to discuss this problem. I had a ticket in for a week and i'm so glad they are getting back to me :) I'll post any relevant info here.
 
the problem was trying to activate with my home license it basically put the preview version into a loop if you get a pro version it won't do it when you try to activate. Hope this helps!
 
JamesR47 said:
the problem was trying to activate with my home license it basically put the preview version into a loop if you get a pro version it won't do it when you try to activate. Hope this helps!
Click to expand...
Ok you want your mind blown right now? Here I go: I connected my MS account to my local user account to activate W11 Pro, and I had to reboot to look after some updates and I'm stuck in a loop now. So I can't log into the thing in order to be able to activate my damned W11 Pro license!!!
 
that's crazy! After an hour long remote session she told me i could buy a pro license and it would work now that I know you are having problems no way am I going to do that! She said when the final version comes out they will support home and pro but because it's not done yet to just use the pre-release version with out activation.
 
Hello Jose21! Ok from what I'm seeing here and what i did in my remote session the problem is activation. She kept telling me that windows 11 isn't finished and parallels only supports this ARM version due to our M1 processors.

So I tried to activate not knowing my home license which wouldn't work with her on the phone and she saw what happened. She then told me that if I purchased a pro license that it should activate but according to both SteveS42 and yourself the whole problem resides in activation because that's when we all seem to be stuck in a loop.

She told me to continue to use the ARM version unregistered until M.S. is done with Windows 11 and Parallels can have it working 100%. I'm not a fan of this solution as you can't customize much in windows 11 and other features seem blocked. But it's the best we could do and after that hour long screen share and rebuild of the O.S. in parallels about 3 times it always hung upon activation.

I truly hope this helps clarify what i was trying to say. :)
 
Just thought I'd share the final email follow-up I got from parallels but it doesn't cover what I mentioned about the licensing being the screw up factor:

"Hello James,
Thank you for contacting Parallels Support.
This email is with regards to your issue with Windows 11 virtual machine.
During the call, we had tried the basic troubleshooting steps and since the previous virtual machine could not accessed, we had to create a new virtual machine to resolve the issue.
The previous virtual machine might have has any misconfiguration or corrupted files or updates for this to happen, so if you would wish to remove the previous virtual machine, please refer to https://kb.parallels.com/5029 for reference.
If you have any more questions with regard to this issue, please feel free to write back to us. We will be happy to help you.
Thank you for contacting Parallels support, have a nice day.
Thanks,
--
Lydia Mary
Customer Support"
 
I am also having this problem. With a few minutes of inactivity, or after some time, Windows 11 keeps going to lock screen. I have made sure in Windows 11 Settings that after screen saver is stopped, never to go to lock screen. It still happens?
 
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