license reactivation parallels desktop 13

Discussion in 'Installation and Configuration of Parallels Desktop' started by st.s, Sep 20, 2021.

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  1. st.s

    st.s Bit poster

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    3
    dear support, would you please help me with reactivating a parallels 13 license on a new mac. the option "activate on this mac" doesnt show up in the activation dialog and i have no possibility anymore to deactivate the license on the old mac. thanks... i tried the terminal options as well but no...
     
    st.s, Sep 20, 2021
    #1
  2. Maria@Parallels

    Maria@Parallels Problem solver

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    Hi, we've reset your license key, please check the issue and let us know the results.
     
    Maria@Parallels, Sep 23, 2021
    #2
  3. st.s

    st.s Bit poster

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    it worked / able to activate / tusen tack, st.
     
    st.s, Sep 25, 2021
    #3
    Maria@Parallels likes this.
  4. Maria@Parallels

    Maria@Parallels Problem solver

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    Thanks for your update!
    Please let us know if you have any additional questions.
     
    Maria@Parallels, Sep 28, 2021
    #4

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