License reached its activation limit. Can not transfer to my new mac

Jan_Ja said:
Parallels 14. Moved to a new mac. Signed out of the old mac, but still can't activate on the new mac.
Why can't you make a better system for this. Why do everybody have to ask in here? Shouldn't this be automatic?
Click to expand...
Hello, please sorry for the inconvenience caused. We've made some internal changes, please try to activate your key on new Mac.
 
Hello Maria,

I face the same problem. Today I transferred the data to my new MacBook Pro and I already signed out of the old MacBook Pro. Could you please help. Let me know if you need more info. Thank you!
 
Hi, just to let you know, the license is subscription based and the next renewal is scheduled for 2020-08-10. Thank you for help!
 
Good morning, I have this problem also, see the screenshot attached.
I'm moving to a new Mac, I've already signed out from my previous one.

Please, Could you reset the key you can see in screenshot?

Thanks in advance.
 

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  • Screenshot 2020-07-17 at 09.50.37.png
    Screenshot 2020-07-17 at 09.50.37.png
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FranciscoJ9 said:
Good morning, I have this problem also, see the screenshot attached.
I'm moving to a new Mac, I've already signed out from my previous one.
Please, Could you reset the key you can see in screenshot?
Thanks in advance.
Click to expand...
Hi, we've made some changes with your key, please check the issue.
 
Bonjour,
L'activation de ma version de parallels desktop est impossible.
Il est indiqué que le nombre maximum d'activation est atteint.
Merci de votre aide
 
I am having this exact same issue with one of my keys, how can I get this resolved?
 

Attachments

  • Screen Shot 2020-10-19 at 9.30.18 AM.png
    Screen Shot 2020-10-19 at 9.30.18 AM.png
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Hi - I am getting this error on my new MacBook. I've logged out of Parallels on the old MacBook, but do not see the option to transfer the license on my new one. Only that I have exceeded the number of activations. Please help. Thanks!
 
JeffersonB said:
Hi - I am getting this error on my new MacBook. I've logged out of Parallels on the old MacBook, but do not see the option to transfer the license on my new one. Only that I have exceeded the number of activations. Please help. Thanks!
Click to expand...
Hello,
we've reset your key, please check the issue and let us know how does it work.
 
HI - I am having the same problem with my Parallels 13 permanant licence. Need to move it to a new Macbook. Signed out of the old one, deleted Parallels but still getting "This license has reached its activation limit and can no longer be used to activate new product copies" on the new machine.

Please note that this is my Parallels 13 license (I have several in my account) - the others are fine.

THanks for you help.
 
PerryW1 said:
HI - I am having the same problem with my Parallels 13 permanant licence. Need to move it to a new Macbook. Signed out of the old one, deleted Parallels but still getting "This license has reached its activation limit and can no longer be used to activate new product copies" on the new machine.
Please note that this is my Parallels 13 license (I have several in my account) - the others are fine.
THanks for you help.
Click to expand...
Hello, we've made some changes, please check the issue and let us know the results.
 
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