Cannot get full screen resolution when launching Windows through Parallels

[Bertrand]

Hi,

I am running Parallels Desktop 16 (PD16) on a MacBook Pro 15", 2018 model. Screen resolution is 2880 x 1800 px.
I just (re)installed Boot camp partition and Windows 10 Pro on it, then I created a VM using PD16.

When I run Win10 directly on Boot Camp, I get the following setting for the display:
recommended display resolution: 2880 x 1800 px
When I run Windows 10 Pro via PD16, I cannot get the full resolution of the MacBook screen. I get the following settings:
recommended display resolution: 800 x 600 px
maximum available display resolution: 1920 x 1200 px

The VM configuration is set to "Best for Retina Display"

What can I do to fix this?

Many thanks in advance for any help.
Bertrand

 

[Bertrand]

I could resolve the issue. The Parallels drivers and tools didn't install well. After reinstalling the tools, it ran fine.

 

[kavyaM]

@Bertrand Good to know that the issue is resolved.

 

[KevinS31]

Thanks for sharing Bertrand. You saved me hours trying to figure out what to do and your resolution worked for me.