Moving License from old Mac to New not working

Discussion in 'General Questions' started by WillRiker, Jun 6, 2020.

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  1. WillRiker

    WillRiker Bit poster

    Messages:
    5
    Hello, my old Mac I already purge, being now not able to logout from Parallel Desktop. On the new Mac I on activate there is not the option "activate on this mac", working now with trial.

    this section https://kb.parallels.com/123461#section1 didnt help

    thanks for any help
     
    WillRiker, Jun 6, 2020
    #1
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We have reset your Pro subscription key. You can use it to activate.
     
    Ajith1, Jun 7, 2020
    #2
    WillRiker likes this.
  3. WillRiker

    WillRiker Bit poster

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    5
    thanks it works
     
    WillRiker, Jun 7, 2020
    #3
    Maria@Parallels likes this.
  4. BerndN5

    BerndN5 Bit poster

    Messages:
    2
    Moving my license to my new macbook didn't work - please help!
     
    BerndN5, Jul 18, 2020
    #4
  5. Sathiya@Parallels

    Sathiya@Parallels Guest

    Hi BerndN5. We have reset the license. Please try to activate now and it should work.
     
    Sathiya@Parallels, Jul 18, 2020
    #5

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