License reached its activation limit. Can not transfer to my new mac

Hello, I just tried to reinstall Parallels Desktop 15 to my MBP and received the following message. This license has reached its activation limit and can no longer be used to activate new product copies. My MBP just finished have the logic board which has the SSD built in. Can you assist with the key?
Hello, we've received your reply:
Hello, this email ended in spam. I just restarted my Mac and am still getting the errors.
Could you please provide us with your license key via the private message?
 
Hello, we've received your reply:
Hello, this email ended in spam. I just restarted my Mac and am still getting the errors.
Could you please provide us with your license key via the private message?
where would you like me to send you a private message with my license key?
 
Hi, I'm having the same issue after migrating to a new mac. Note that I have two licenses and I'm trying to use the one whose key starts with 6M....
Thanks!
 
Parallels 14. Moved to a new mac. Signed out of the old mac, but still can't activate on the new mac.

Why can't you make a better system for this. Why do everybody have to ask in here? Shouldn't this be automatic?
 
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