License reached its activation limit. Can not transfer to my new mac

I am having the same issue. My macbook had a new hard drive put in and I am trying to activate my Parallels. Can you please reset it. Thank you!

I had P12 (jza****@hotelsb***m.com) and then upgraded to P15 (jzave****@yahoo.com). However, I did it with two different e-mails and didn't even know. Please HELP!!!
 
Last edited by a moderator:
JitenZ1 said:
I am having the same issue. My macbook had a new hard drive put in and I am trying to activate my Parallels. Can you please reset it. Thank you!
I had P12 (jza****@hotelsb***m.com) and then upgraded to P15 (jzave****@yahoo.com). However, I did it with two different e-mails and didn't even know. Please HELP!!!
Click to expand...
Hello, we've moved your Parallels Desktop 12 key to jzave****@yahoo.com
If you would like to use jza****@hotelsb***m.com please let us know.
 
Dear support team,
I have a simulier problem. After changing my hard drive on my macbook and upgrading the OS, I have to re-activate my parallels desktop software. The activation limit is reached, but I'm using it only on one machine. Can you kindly reset my license key? (can be found in my user account). Thank you very much in advance!
 
GeorgR3 said:
Dear support team,
I have a simulier problem. After changing my hard drive on my macbook and upgrading the OS, I have to re-activate my parallels desktop software. The activation limit is reached, but I'm using it only on one machine. Can you kindly reset my license key? (can be found in my user account). Thank you very much in advance!
Click to expand...
Hi GeorgR3. We have reset your license. Please try to activate now and it should work.
 
Hello, I just tried to reinstall Parallels Desktop 15 to my MBP and received the following message. This license has reached its activation limit and can no longer be used to activate new product copies. My MBP just finished have the logic board which has the SSD built in. Can you assist with the key?
 
Hello, I need to have my Parallels Desktop 15 Key cleared. I've only installed it on the current MBP which was recently out for repair. This is the message I receive. This license has reached its activation limit and can no longer be used to activate new product copies.

Thank you,
Ariel
 
ArielV2 said:
Hello, I just tried to reinstall Parallels Desktop 15 to my MBP and received the following message. This license has reached its activation limit and can no longer be used to activate new product copies. My MBP just finished have the logic board which has the SSD built in. Can you assist with the key?
Click to expand...
Hello, please restart your Mac and check the activation issue.
Let us know how does it work for you.
 
we are using parallels desktop 13 for Mac Home Edition and trying to re-activate the permanent license but it is showing "This license has reached its activation limit and can no longer be used to activate new product copies" and I can no longer use this.
how can I reactivate the same license on same MacBook.
 
DeepakK6 said:
we are using parallels desktop 13 for Mac Home Edition and trying to re-activate the permanent license but it is showing "This license has reached its activation limit and can no longer be used to activate new product copies" and I can no longer use this.
how can I reactivate the same license on same MacBook.
Click to expand...
We see that you have upgraded from Parallels Desktop 13 to Parallels Desktop Pro. You cannot use the previous key on one Mac and upgrade on the other. If you have a full Pro subscription then you can use Parallels Desktop 13 on one Mac and Pro subscription on other.
 
Hi there, I cannot activate my Parallels Desktop 11 on Macbook Pro after changing mainboard. Version 10 seem to work. But 11 upgrade doesn't: says it's being used on another device though deactivated on Macbook Air.
Can you help me with my issue?
Kind regard,
Stefan
 
Maria@Parallels said:
Hello, we've moved your Parallels Desktop 12 key to jzave****@yahoo.com
If you would like to use jza****@hotelsb***m.com please let us know.
Click to expand...


Hello Maria,

I am trying to activate my Parallels 12 with jza******@yahoo.com but it still does not activate. It keeps saying "the license has reached its limit." I have my computer restored and this is the only computer I use it on. Can you please reset it so I can activate it. Thank you!
 
Hello -

I am trying to activate my Parallels 15 but it still does not activate. It keeps saying "the license has reached its limit." I have my computer restored and this is the only computer I use it on. Can you please reset it so I can activate it. Thank you!
 
Last edited by a moderator:
JitenZ1 said:
Hello -

I am trying to activate my Parallels 15 but it still does not activate. It keeps saying "the license has reached its limit." I have my computer restored and this is the only computer I use it on. Can you please reset it so I can activate it. Thank you!
Click to expand...
Hello JitenZ1. We have made the necessary changes. Please try to activate now and it should work.
 
StefanR8 said:
Hi there, I cannot activate my Parallels Desktop 11 on Macbook Pro after changing mainboard. Version 10 seem to work. But 11 upgrade doesn't: says it's being used on another device though deactivated on Macbook Air.
Can you help me with my issue?
Kind regard,
Stefan
Click to expand...
We have reset your Parallels Desktop 11 key. Try to activate again and let us know the results.
 
Hi. I moved my parallels pro to a new Macbook Pro from a Mac Mini. I logged out and unintsalled on mac mini but I keep getting the message "the license has reached its limit." Please assist as I need this app urgently.
 
StephenT9 said:
Hi. I moved my parallels pro to a new Macbook Pro from a Mac Mini. I logged out and unintsalled on mac mini but I keep getting the message "the license has reached its limit." Please assist as I need this app urgently.
Click to expand...
We have reset your Pro subscription key. Try to activate it.
 
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