Need to transfer Parallels license to new Mac

G

GenevieveC

Bit poster
I've wiped my old machine which had my Parallels license. When I try to acticate the license on the new machine, I get the following message:
"Your product license has reached the activation limit."
 
I, likewise am facing the same problem. Migrated from my old iMac to a new MacBook Pro, and get the following error when trying to activate (note, I did deactivate the license on the old machine, too). "You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license."
 
GabrielH1 said:
I, likewise am facing the same problem. Migrated from my old iMac to a new MacBook Pro, and get the following error when trying to activate (note, I did deactivate the license on the old machine, too). "You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license."
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Hello GabrielH1, We have made the necessary changes for the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
 
Same issue here with my Parallels 11 license. Any help would be greatly appreciated. Signed out on the old Mac and uninstalled per the instructions, but it still says it can't confirm that the license is deactivated.
 
BillyO said:
Same issue here with my Parallels 11 license. Any help would be greatly appreciated. Signed out on the old Mac and uninstalled per the instructions, but it still says it can't confirm that the license is deactivated.
Click to expand...
Hello BillyO, We have made the necessary changes for the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
 
That did not work. Running prlsrvctl activate-license-online gives the the error: "Failed to activate the license: Operation timeout. The operation could not be completed due to a timeout."

AJ@Parallels said:
Hello CharlesK5, We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
Click to expand...
 
I have several license as well and am having same issue terminal telling me this. How do I transfer?
Failed to activate the license: Unable to confirm the product license. You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.
 
TomiyasuS said:
I have several license as well and am having same issue terminal telling me this. How do I transfer?
Failed to activate the license: Unable to confirm the product license. You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.
Click to expand...
Let us know the Parallels Desktop version you are trying to activate and macOS X version to check and assist.
 
Ajith@Parallels said:
Let us know the Parallels Desktop version you are trying to activate and macOS X version to check and assist.
Click to expand...
The parallels version I am trying to install is Parallels desktop 9 for Mac. I have 2 licenses, but both of them tells me I can not activate. I use OSX Yosemite 10.10.5. Your help is greatly appreciated.
 
TomiyasuS said:
The parallels version I am trying to install is Parallels desktop 9 for Mac. I have 2 licenses, but both of them tells me I can not activate. I use OSX Yosemite 10.10.5. Your help is greatly appreciated.
Click to expand...
Hello, we've reset your keys, please check the issue and let us know the results.
 
I shifted to a new mac and deleted the parallels from my older mac. However I keep getting error
"This license is already used to activate Parallels Desktop on another Mac. To activate Parallels Desktop on this Mac, it is recommended that you purchase a new license."
When I select "Activate on this Mac". I get following error :
This license key is associated with another Parallels account. Please sign in using this account and try again. The same license was working on the older laptop.
 
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