How can I deactivate my Parallels Desktop 10 license

[Meenakshi@Parallels]

Hello KirillM1, please quit Parallels Desktop now. Then, open Terminal (Finder > Go > Utilities > Terminal). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation.Thanks!

 

[DeepakG2]

I also need help deactivating my Parallels Desktop 10 license. I have licenses for multiple versions but just want to deactivate the one for version 10 because that computer is no longer working.

 

[Meenakshi@Parallels]

Hello DeepakG2, we have made few changes in the key settings, please reactivate with the same license key and keep us posted the results. Thanks!

 

[DeepakG2]

It worked. Thanks!

Hello DeepakG2, we have made few changes in the key settings, please reactivate with the same license key and keep us posted the results. Thanks!

 

[Alfena@Parallels]

Hello @DeepakG2 , You're welcome. We are always here to help.
Thanks

 

[Alfena@Parallels]

Hello @KirillM1,

We have made changes to the activation key . Please quit Parallels Desktop . Then, open Terminal (Finder > Go > Utilities > Terminal.app). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation.
Thanks

 

[CarlosA6]

I am trying to move parallels to a new computer. But when I enter activation code I got this error

Failed to activate the license: Unable to confirm the product license. You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.

 

[Alfena@Parallels]

Hello @CarlosA6 ,
we have made changes to the activation key . Please quit Parallels Desktop . Then, open Terminal (Finder > Go > Utilities > Terminal.app). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation.
Thanks

 

[CarlosA6]

Hello @CarlosA6 ,
we have made changes to the activation key . Please quit Parallels Desktop . Then, open Terminal (Finder > Go > Utilities > Terminal.app). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation.
Thanks

It worked. Thanks a lot.

 

[Alfena@Parallels]

Hello @CarlosA6 , you're welcome. We are always here to help.

 

[BrunoG2]

Same issue here. I tried to follow the steps to deactivate but it doesn't work.

 

[Arun@Parallels]

Hi @BrunoG2 , we have made the changes. Please try to activate now and check if it works.

 

[Firdaus]

Hi I am trying to move parallels to a new computer too and got the same error.

 

[Ajith1]

Hi I am trying to move parallels to a new computer too and got the same error.

We have made changes to the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

 

[Firdaus]

T

We have made changes to the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

Thank you for the prompt reply! The 2nd method works for me.

 

[Ajith1]

T

Thank you for the prompt reply! The 2nd method works for me.

We are glad to hear that. Feel free to reach out to us for support.

 

[JonasS1]

Hi,
Apple replaced my Macbook, keeping the old one with Parallels Deskto 10 installed and activated. Now I cannot install it again on my replacement device.
Any solutions?
Thanks

 

[Alfena@Parallels]

Hello @JonasS1 , we have made changes to the activation key . Please quit Parallels Desktop . Then, open Terminal (Finder > Go > Utilities > Terminal.app). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation. Thanks

 

[JamesL6]

I am having the same problem. I have multiple unused product activation keys that are no longer in use on old Mac's. I have tried installing my version of 10 on new Mac Mini and getting the message everyone else is. Help please.

 

[Alfena@Parallels]

Hello @JamesL6 , we have made changes to the activation key . Please quit Parallels Desktop . Then, open Terminal (Finder > Go > Utilities > Terminal.app). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation. Thanks