Windows could not complete the installation

[NilsP]

After "installing" windows 10, but during the "getting ready" screen (black screen with blue logo) I get the message:
"Windows could not complete the installation. To install windows on this computer, restart the installation"
I am running windows 10 on parallels Version 13.0.1 (42947) on a iMac running OS Sierra.
I have tried to restart the installation several times. I have purchased Windows 10 directly from windows. I have tried both downloading from Windows, and downloading through parallels desktop.

 

[Alfena@Parallels]

Hello NilsP,

Please create a empty virtual machine without OS and mount the Windows 10 ISO image file

Please follow the steps provided at http://kb.parallels.com/121578 upto step 7 and then select Choose image file and select Windows 10 ISO image file that you have downloaded and start Windows and proceed with the installation .

Thanks
Alfena

 

[JensK5]

Hi there. I've tried to follow the steps above, but when I go to harddrive and mount the .iso file it says that it is not in the right format and therefore cant run. Have you experienced this?

 

[Alfena@Parallels]

Hello @JensK5 , Please use the link https://www.microsoft.com/software-download to download Windows 10 ISO and select version as "Windows 10" only and check if it works.
Thanks

 

[JensK5]

Hi Alfena.

I've tried to download from the link you've sent, but it is like when I create the empty VM and try to mount the .iso file it is not the right format. It want's a .hdd format instead.

 

[Meenakshi@Parallels]

Hi Alfena.

I've tried to download from the link you've sent, but it is like when I create the empty VM and try to mount the .iso file it is not the right format. It want's a .hdd format instead.

With an ISO image file, you can only install Windows. To install Windows virtual machine, please follow as suggested at http://kb.parallels.com/4729 and see if this helps. Thanks!