P
Parallels User
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Exactly the same here on a new macbook pro - the icon disappeared after the new update, till then i've seen it in the application folder.
Same issue here - not sure why Parallels icon is hidden. I see it in launchpad.In my case it has never appeared ) I've installed PD13 on a clean High Sierra system, application file doesn't appear in Applications
Enter
in Terminal
defaults write com.apple.Finder AppleShowAllFiles TRUE;killall Finder
It was hidden. I am not sure why it becomes hidden by default
Where should we send the report?Hi All, to find the Parallels Desktop icon on the Mac side, please follow as suggested at below:
- Launch Terminal ( Finder > Applications > Utilities > Terminal).
- Execute the following commands:
ls -la /Applications
prlsrvctl problem-report --send
- Reply us back with the output ( the output should contain the ls -la and PR ID).
- To fix the issue execute the following Terminal command:
sudo chflags nohidden /Applications/Parallels\ Desktop.app/ and check if this works, Thanks!
Hi @JohnS36, it's a workaround and our engineers are working on it. It will be updated under Parallels Desktop 13 update summary. Stay tunedThank you!
sudo chflags nohidden /Applications/Parallels\ Desktop.app/
It did fix the issue, but still curious what happened and why it was hidden by default?