how to deactivate my Parallel Desktop license key and transfer to my new Mac

AhmadF1 said:
hello please I want to deactivate my account house the license on another account how can do this ??
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Hi AhmadF1, if you try to use the license on a new Mac without signing out of the old one, then upon activation on the new Mac you will see a warning that the license is already in use. If you click on Activate on This Mac, the current copy will be successfully activated, and the license will automatically be deactivated on the old Mac. Please check out this article to know more about the Sign out option.
 
Hi, I also have had no luck in figuring out how to deactivate my Desktop 10 license in order to move it to another Mac. Please advise.
Thanks,
Gary
 
Hi Swati,
I just tried again and got this message:
Unable to confirm the product license.
You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.​
 
MarcelC4 said:
please help me on moving my parallels 10 license from my old Mac to my new one.
Thanks
Marcel
Click to expand...
Hi, we've deactivated your license key, please try to activate your Parallels Desktop key on new Mac.
If it doesn't work for you, please check your private message and try other provided solution.
 
Hi there,

Is there an easy way to have you guys deactivate a license, i am having the same issue i signed out and uninstalled Parallels 11 from old mac and tried installing on new mac but continues to say "You have reached the maximum..." please let me know, thanks
Shawn
 
ShawnC3 said:
Hi there,

Is there an easy way to have you guys deactivate a license, i am having the same issue i signed out and uninstalled Parallels 11 from old mac and tried installing on new mac but continues to say "You have reached the maximum..." please let me know, thanks
Shawn
Click to expand...
Hello ShawnC3, we have reset your Parallels Desktop 11 license key. Please activate it once again and let us know how it goes.
 
Hi Parallels Team,

I also tried to move my Parallels Desktop 10 license to a new mac and got the "activation limit" problem. I tried to follow the "deactivation" instructions, but it seems that this is not available on PD 10. Can you help me please? Thanks!
 
-ChristianS- said:
Hi Parallels Team,

I also tried to move my Parallels Desktop 10 license to a new mac and got the "activation limit" problem. I tried to follow the "deactivation" instructions, but it seems that this is not available on PD 10. Can you help me please? Thanks!
Click to expand...
Hello -ChristianS-, we have reset your Parallels Desktop 10 activation key. Please activate it once again and keep us posted.
 
-ChristianS- said:
Hi Swati, thanks for your reply. I just tried it, but it still claims that the "activation limit is reached". :(
Click to expand...
Please try below steps and keep us posted:
1. Open Terminal (Finder > Applications > Utilities > Terminal.app).
2. Execute the command:
prlsrvctl activate-license-online
3. Now execute this command:
sudo rm -rf /Library/Preferences/Parallels/licenses.xml
4. Quit from Parallels Desktop.
5. Reboot your Mac.
6. Start Parallels Desktop and try to proceed with the activation once again.
 
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