Switch license from Parallel Desktop Pro back to standard?

[Francisco1]

I've purchased a license for Parallel Desktop for Mac Pro Edition. I only noticed afterwards that it's subscription based. I'm not a developer and the additional services are of no use to me. I just activated the license on 22 Aug. Can I switch it back to standard edition so that I can still use Parallel Desktop a year later?

 

[PaulChristopher@Parallels]

@Francisco1 Yes, you may purchase a standard copy of Parallels Desktop 11 for Mac and activate on your Mac. We'll submit the refund request for Parallels Desktop Pro. Please provide the reference number in the Direct message.

 

[Francisco1]

Hi Paul,
Please refund for Parallels Desktop Pro. I've provided the reference no. in a direct message to you.

 

[Francisco1]

No response from Paul?

 

[Maria@Parallels]

No response from Paul?

Hi, please provide me with the order number in private message, I'll check it for you and provide you with the refund.

 

[Francisco1]

Any update? You don't have the habit of keeping your customers posted?!

 

[Francisco1]

Why does it take so long to get a refund? Anybody home?

 

[Maria@Parallels]

Why does it take so long to get a refund? Anybody home?

Hey, we've just replied you in private message.