Strange Error ID

[baoduong]

After installing PD10.0.2-27712 I've got some error messages (attached) and PD stopped working after few minutes. I used PD9.0.24237-1028877 , it run smoothly. Re-installing doesn't resolve.

 

[Abdul@Parallels]

Hi baoduong,

Please follow the steps as suggested at http://kb.parallels.com/112140

 

[baoduong]

Following as article 112140, I found out that my Mac HD got corrupted sectors:

Sep 6 01:09:27 BAOs-iMac kernel[0]: disk0s2: I/O error.
Sep 6 01:09:59 BAOs-iMac kernel[0]: disk0s2: I/O error.
...

After using Parallels Mounter, in Finder it appeared two new drivers: [C] and [D] and the .pvm bundle of the Virtual Machine is located in Documents folder...(snapshots attached)

Actually I'm a novice so I don't know which one is the virtual machine's hard drive and where I have to copy into. Please give me instruction clearly to recover data from virtual machine's hard drive.

Incase recovering procedure is too complicated, can I reinstall new virtual machine even though I lose all of installed program?