Parallels 9- Can't get trial version

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Hello,
I was unable to get my trial key upon trying to use an alternate email.
My second problem report number was 44222424.

Thanks,
Gaea
 
I have got the same problem. Can't get the trial-activation key.

Hello RichardLa,

1. Generate a Problem Report ID and send us. ( http://kb.parallels.com/9058 )
2. If you have an alternate e-mail address, try to request trial key using alternate e-mail (you can try your personal, if you feel OK with it.)
3. If it still shows a red exclamation mark with another e-mail address – collect second Problem Report ID please. ( As suggested at http://kb.parallels.com/9058 ) and send that ID as well.
4. We will Provide you with a trial license to activate Parallels Desktop on your Mac.
 
I do have a problem with the red mark next to the Name when I want to get trial key. .Can you help me , ad ? Thank a lot .

Hello NhanNguyen,

Please follow the steps as suggested below:

1. Please follow the steps as suggested at http://kb.parallels.com/121072
2. If it still shows a red exclamation mark Generate a Problem Report ID and send us. ( http://kb.parallels.com/9058 )
3. If you have an alternate e-mail address, try to request trial key using alternate e-mail (you can try your personal, if you feel OK with it.)
4. If it still shows a red exclamation mark with another e-mail address – Generate a report id as suggested at http://kb.parallels.com/9058 and please provide me the problem report number here.
 
Trial doesn't work...

I can't the trial version of Parallels to work...
I've using a shorter email but it just has a red "!" next to it and is grayed off. Help please!
 
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