Parallels 9- Can't get trial version

Status
Not open for further replies.
Hello,
I was unable to get my trial key upon trying to use an alternate email.
My second problem report number was 44222424.

Thanks,
Gaea
 
Hi teebee65, DarkPheonix247

Thanks for sharing the Problem Report ID.

Trial key has been sent to you as private message.

Hi Maheeshwar,

I have used the trial key you sent me but i am still unable to activate the trial key i get this error
Screen Shot 2014-05-23 at 8.24.05 PM.png

I have sent another problem report and this was my ID: 44241944.
 

Attachments

  • Screen Shot 2014-05-23 at 8.24.05 PM.png
    Screen Shot 2014-05-23 at 8.24.05 PM.png
    211.2 KB · Views: 38
I have got the same problem. Can't get the trial-activation key.

Hello RichardLa,

1. Generate a Problem Report ID and send us. ( http://kb.parallels.com/9058 )
2. If you have an alternate e-mail address, try to request trial key using alternate e-mail (you can try your personal, if you feel OK with it.)
3. If it still shows a red exclamation mark with another e-mail address – collect second Problem Report ID please. ( As suggested at http://kb.parallels.com/9058 ) and send that ID as well.
4. We will Provide you with a trial license to activate Parallels Desktop on your Mac.
 
I do have a problem with the red mark next to the Name when I want to get trial key. .Can you help me , ad ? Thank a lot .

Hello NhanNguyen,

Please follow the steps as suggested below:

1. Please follow the steps as suggested at http://kb.parallels.com/121072
2. If it still shows a red exclamation mark Generate a Problem Report ID and send us. ( http://kb.parallels.com/9058 )
3. If you have an alternate e-mail address, try to request trial key using alternate e-mail (you can try your personal, if you feel OK with it.)
4. If it still shows a red exclamation mark with another e-mail address – Generate a report id as suggested at http://kb.parallels.com/9058 and please provide me the problem report number here.
 
Trial doesn't work...

I can't the trial version of Parallels to work...
I've using a shorter email but it just has a red "!" next to it and is grayed off. Help please!
 
Status
Not open for further replies.
Back
Top