Problems with Parallels while Starting

Good Morning,

while starting the parallels, I get the error message: "Your virutal machine is working slowly, because the virtual Support is deactivated on your mac" (it is in german, so I try to translate)
After this comes another message: "Big error in your virutal machine Windows 7"

A half year ago, everthing was working fine.

Can somebody helps me?

Greetings
Daniel

 

Hello SupportDE,

Could you please let us know what is the operating system that you are running on your Mac and also what is the version of your Parallels Desktop

 

I get the Computer on thursday. Then I can give all the informations.

 

Hi SupportDE,

Please get back to us with the details, so we can assist you better.

 

The MAC OS X is Mavericks 10.9.2
Parallels Desktop is Build 8.0.18354 with Windows 7.

Does those doesnt fit / work togehter?

 

Hi SupportDE,

The latest update of Parallels Desktop 8 for Mac does support OS X Mavericks and Parallels Desktop 8 for Mac latest build is 18619.

Please update your Parallels Desktop 8 for Mac to the latest build as suggested at: http://kb.parallels.com/111603 and let us know how it works.
you can download Parallels Desktop 8 for Mac (latest update) here : http://www.parallels.com/directdownload/pd8/

 

Yes, it works. The PD Updates solved it.

 

Hello SupportDE,

It's great to hear that your issue has been resolved...

Feel free to reach us if you need any assistance and we will be happy to help you.