Coherence greyed out

[conquestjohn]

I have a Mac OS X 10.9 Mavericks running Windows 7 with an extended display. I have tried all the fixes suggested but still have not resolved the problem as Coherence does not work regardless of the trials. I see my system says Parallels Tools are not installed but I do not remember doing anything to trash it. Any help would be appreciated.

John

 

[Maheesh@Parallels]

Hello John,

Please follow the steps as suggested at : http://kb.parallels.com/4841 and check how it goes !!!

 

[conquestjohn]

Hello John,

Please follow the steps as suggested at : http://kb.parallels.com/4841 and check how it goes !!!

I have followed those steps repeatedly and can not verify that Parallels Tools has been installed nor can I get Coherence to work again. I reinstalled Parallels Desktop but the same problem continues.

 

[Abdul@Parallels]

Hi John,

Please generate a Problem Report ID as suggested at http://kb.parallels.com/9058 and send us the Problem Report ID as private message.