Have Free Upgrade to 7 Emails been sent ?

[SanjivK]

wow - just arrived like 30 seconds after your post, many thanks LiudmilaA!!!!

 

[C Powell]

I purchased PD6 via the Parallels store on August 19, but I've not received an upgrade key yet...

 

[adamjamespage]

Still no email for me either. When are they going to be sent?

 

[Mili1234]

Purchased PD6 for Mac on august 28 and still waiting for upgrade key.....

 

[danseely]

Still waiting for my v7 key

Parallels Desktop v6 purchased 8-16. Help?

 

[Bruno21]

Hello Parallels

i purchased PD6 on www.parallels.com/fr aug 30 and still waiting for the upgrade key till today.

 

[juliaplow]

Dear Bruno21, I created a ticket 1221160 for you. Please check your inbox.

 

[juliaplow]

Dear danseely, i do not see any orders placed by you in our online store. Most probably you purchased from a reseller or retail outlet. In this case please submit a free upgrade form at:

http://www.parallels.com/keyfor7/request/ - for North America
http://www.parallels.com/keyfor7/request/emea/

As an alternative you may submit support request at: www.parallels.com/support/request > Customer Service and Licensing

after that describe your issue and attach your invoice copy for Parallels Desktop 6 purchase.

More information available here:

http://www.parallels.com/keyfor7
http://kb.parallels.com/8740

 

[LiudmilaA]

C Powell, Mili1234,

Your free upgrade keys have been emailed to you.

adamjamespage,

As far as we can see, your free upgrade keu was provided to you in your ticket on Friday and is already registered.

 

[MarkMoxon]

Upgrade key not received yet

Hi Parallels.

I bought Parallels Desktop 6 on 8 August 2011, but I haven't received my upgrade key yet. Can you help?

Many thanks.

Mark

 

[juliaplow]

Dear MarkMoxon, I just resent your key to the email associated with the order. Please check your inbox and if there is still nothing please immediately let me know.

 

[MarkMoxon]

Email received

It's just arrived - thanks juliaplow, much appreciated!

Mark

 

[Bruno21]

Dear Bruno21, I created a ticket 1221160 for you. Please check your inbox.

Thanks juliaplow !
Got my key and PD7 installed.

 

[Morton]

Upgrade to version 7

Hi

I bought Parallels Desktop 6 on 29 August 2011 but I haven't received my upgrade key yet. You've got my correct email details. Can you please have a look at this for me.

Thanks
Jamie

 

[juliaplow]

Hello Morton, I just resent your free upgrade key. Please check your inbox.

 

[Morton]

Thanks very much. All sorted.

 

[jlmitnick]

Hello, I have not received an upgrade key either. I purchased Parallels Desktop 6 for Mac on 8/13/11 and have been waiting patiently for the key that's supposed to be sent "automatically within 7 business days". It's about 10 business days later...

 

[juliaplow]

hello
jlmitnick, I just manually resent key for you.

 

[jlmitnick]

Thanks very much for the super fast response. Installing it now!

 

[C Powell]

Hi, Parallels. Although LiudmilaA sent my key I did not receive it. I have now temporarily disabled all anti-spam measures at the ISP level. Could Parallels please re-send me my PD7 key? Thank you!