Problem installing Windows XP Home 2002

KristofF · Apr 10, 2010

Every time i want to install Windows XP Home, the installatio stalls and in the installation screen appears "Parallels tools are not installed..."

If i go to the Virtual Machine menu and click "Install Parallels Tools"

Thanks in advance!

Shaddam IV · Apr 10, 2010

"If i go to the Virtual Machine menu and click "Install Parallels Tools" ... ? Could you describe what happens then?

I-che · Apr 11, 2010

Hi KristofF,
you could make a screenthot of the Parallels Tools installation screen and post it here. Please note that Parallels Tools should/can be installed only when virtual machine and Windows are already running.

KristofF · Apr 12, 2010

Please click one of the Quick Reply icons in the posts above to activate Quick Reply.

KristofF · Apr 12, 2010

Shaddam IV said:
"If i go to the Virtual Machine menu and click "Install Parallels Tools" ... ? Could you describe what happens then?

Nothing happens.

KristofF · Apr 12, 2010

DuarteB · Apr 12, 2010

I have exactly same problem. Can you please tell us what to do?

KristofF · Apr 12, 2010

DuarteB said:
I have exactly same problem. Can you please tell us what to do?

Also XP Home?

What year?

Shaddam IV · Apr 12, 2010

Hmmm... this doesn't look like the Parallels Tools install screen but more like a Windows XP install screen. Is the Parallels Tools install disk mounted in the VM? You'll find that out by checking the menu Devices > CD / DVD.

I-che · Apr 13, 2010

Hi,
indeed, the problem is not related to Paralels Tools. Please check this Knowledgebase article:
http://kb.parallels.com/en/6421