Upgrading from Parallels 8, will not take the old key when installing 11

Upgrading from Parallels 8, will not take the old key when installing Parallels 11.

 

thanks, just waiting to hear back from you now.

 

Hello BruceB2,
Kindly check your private message.

 

I have the same problem - I bought the upgrade before realising my old version was too old.
Can you please send me a link to pay the difference in amount
Thanks

 

Hello ParallelsU35,
Kindly check your private message.

 

I am having the same problem too - just bought the upgrade without seeing any hint on the fact, that V8 is not eligible.
Can you also send me a link to pay the difference?
Thank you
Best regards

 

I also need this. Like the previous post, I did not see any indication that 8 was not eligible.
Thanks,
Paul

 

Bueller, Bueller? Anyone?

 

Hello PAULB7,
Kindly provide your order number in the private message.

 

Hello, I have the same problem too. I had parallels 9 and purchased the upgrade to 12 thinking that it will work. Actually, it showed the upgrade to link from inside parallels 9 application and took me there to the upgrade page, so I didn't care to read the description carefully. Can you help me to convert it to a full purchase by letting me pay the difference.

 

Hi AshikK,
Please check your private message and reply us.
Thanks

 

Hello!
I need your help activating my product.
Afew days ago i renewed my subscription for Parallels Desktop for Mac PRO and after the renewal the software keeps asking me for activation.
I enter my activation No, but it asks me for a previous product key as it says "your product is an upgrade". Before the renewal i had no activation issues.
I used to have version 8 and then, last year, i purchased a subscription for Dektop PRO.
I need your quick support because i cannot work on my computer.
Thank you.

 

Hello, I have the same problem. Could you send me the link to buy the full version?

 

Hi KristofP1, the latest version of Parallels Desktop for Mac is available for purchase at the Parallels Online Store: http://www.parallels.com/c-store/
Please refer this article for further details on Parallels Desktop purchase.

 

Hey I know but I allready bought the upgrade. Can you deduct the price from the upgrade from the complete version that I have to buy?

 

Could you help me out as soon as possible as I am not able to work on my computer now

 

Hello @KristofP1 ,
In this scenario, we can refund the purchase and you can buy the full version of Parallels Desktop 12 for Mac. Let me know if we can proceed.

 

Please do so