XACTIMATE CRASHES WHEN I CHOOSE TO SEE MY SKETCH IN 3D

Hello everyone, I use Parallels to gain access to work software called XACTIMATE. Everything seems to work good except to see my set in 3d. It's frustrating that each time I click to see my sketch in 3d the entire app crashes and closes out completely. I was wondering if anyone else has had similar issues and how to get it resolved, thank in advance.

 

I am having this issue as well. I am working on a solution. curious on what type of mac you are running? Model and year? I have a 2016 mac book pro that has not given me this issue until recently.

 

Hey there thanks for looking into it. I am currently on a MacBook Pro that I recently purchased in Nov 2024. If you found out anything please update me it's killing I have to have my PC next to me so it defeats the purpose of this Parallels program.