Windows XP Installation IRQ error message with Parallels 10

Discussion in 'Windows Virtual Machine' started by JosephG2, Aug 15, 2015.

  1. JosephG2

    JosephG2 Bit poster

    Messages:
    3
    I am new to the mac and to Parallels. I got it installed fine but when I go to install windows it goes all the way to where it is installing drivers and I get the Blue Screen of Death. It says there is a conflict with and IRQ and it will be aborted. Screen shot attached.
    I am not sure what I have to do to be able to install this. My goal is to install XP then to use my upgrade to Win 7 that I have.
    Can anyone help me with this?

    Also my service code shows and yet when I put a support ticket in I get an error that it is not the right code? Any ideas as well?

    Thanks Joe
     

    Attached Files:

  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hi JosephG2,
    however, please follow the steps suggested below and let us know how it goes:
    1. Open installation Wizard.
    2. Click Install Windows or another OS from DVD or image file, then click Continue.
    3. Please click on Locate Manually on the next screen & choose the source for Windows installation > Click continue.
    4. Please un check "Express installation"& "This version requires a product key" > Click continue.
    5. Follow the onscreen prompts to continue the installation and let us know how it goes.
     
  3. JosephG2

    JosephG2 Bit poster

    Messages:
    3
    I just tried that and I get the same results. See attached screen shot.

    What else can I do?
     

    Attached Files:

  4. marat_t

    marat_t Pro

    Messages:
    287
    Hi,
    when installing VM choose configure VM > in the opened config window go to hardware > cpu and change number to 1
    after the installation is completed you will be able to switch it to any.
     
  5. JosephG2

    JosephG2 Bit poster

    Messages:
    3
    OK so how do I cancel or remove the one that will not install? And can you help me with where to change to one processor?

    Thanks Joe
     
  6. marat_t

    marat_t Pro

    Messages:
    287

Share This Page