Windows screen black

Discussion in 'Windows Virtual Machine' started by DaleY, Dec 3, 2016.

  1. DaleY

    DaleY Bit poster

    Messages:
    2
    For some reason my Windows screen is black when launched from Parallels. This seems to be a result of the computer running out of battery power. When I plugged the MacBook Pro back in to power and accessed Parallels the screen was black. I have restarted and rebooted the computer, which have not corrected the issue. I using Windows 10 on Sierra 10.12
     
    DaleY, Dec 3, 2016
    #1
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    Hi DaleY,
    Try to reset the VM or stop the VM, use the option Actions > Reset or Actions > Stop then check.
     
    Ajith1, Dec 3, 2016
    #2
  3. DaleY

    DaleY Bit poster

    Messages:
    2
    That did it. Thank you
     
    DaleY, Dec 4, 2016
    #3
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Glad your issue has been resolved successfully. Feel free to reach out anytime. We are here to help!
     
    PaulChristopher@Parallels, Dec 4, 2016
    #4

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