Windows program (Quicken) starts but stays an icon; won't open a window

Discussion in 'Windows Virtual Machine' started by msandrew, Feb 28, 2014.

  1. msandrew

    msandrew Bit poster

    Messages:
    5
    When I start Quicken in Windows 7 within Parallels, the program starts but the icon won't expand into a window, neither in Coherance nor Windowed mode. It seems to be running in the background, I just can't open a window to use the program. (Parallels build 9.0.24172)
     
  2. Manoj@Parallels

    Manoj@Parallels Parallels Support Parallels Support

    Messages:
    476
    Hi Msandrew,

    Have you tried to reinstall Quicken?

    Thanks,
    Manoj D
     
  3. msandrew

    msandrew Bit poster

    Messages:
    5
    I did, but that wasn't the problem. It turned out the problem was the pixel resolution in Windows 7 was too high. The program would startup and be active, but couldn't form a window, so it stayed as an icon on the launch bar at the bottom of my Windows screen. Reduced the pixel resolution to a reasonable size and the Windows programs formed windows once again, and was also able to run in Coherence mode.
    Thank you,
    Mark
     
  4. Abdul@Parallels

    Abdul@Parallels Parallels Support

    Messages:
    553
    Hi Mark,

    Good to know it works now!
    If you're using Retina Mac, you can also play with the resolution settings as suggested at http://kb.parallels.com/119926

    Thanks,
    Abdul
     

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