Windows can't start network driver [code 10]

Discussion in 'Installation and Configuration of Parallels Desktop' started by David Baasch, Jan 4, 2010.

  1. David Baasch

    David Baasch Bit poster

    Messages:
    6
    Windows XP on Parallels 5 on 10.6.2, all updated. MacBook Pro with 4GB RAM.

    In XP device manager the parallels internet card shows up with a yellow flag and the title message.

    Virtual Machine - configure- doesn't show an interface card or allow one to be added!

    General Preferences - network- "restore defaults" doesn't change anything, nor does changing the DHCP range.

    I suspect this is an XP issue but am stuck. I never used networking from the windows environment before though I've been using Parallels for almost a year.
     
  2. Elric

    Elric Parallels Team

    Messages:
    1,712
    Interesting.. please try to reinstall Parallels Tools. To do this

    1. Uninstall Parallels Tools from add or remove programs(start menu/control panel), after uninstalling, restart Windows.

    2. Install Parallels Tools from virtual machine tab on top menu bar.
     
  3. David Baasch

    David Baasch Bit poster

    Messages:
    6
    Thanks, that did the job. Uninstalling Parallel Tools took a looooong time - I thought it was hung and walked away, but when I came back it had completed. I probably aborted out of it the time before, assuming Windows was hung, causing a bad re-install.

    Another forum thread included a hint on forcing Virtual Machine-configure to show additional hardware options by launching with the command key pressed - I still haven't found this documented , but then I have a Parallels 4 manual. This was important the first night when I worked around the situation by "installing" another ethernet card -probably the real Apple card instead of the broken parallels virtual card. Somehow it worked!

    But now I'm running it the right way.

    Finally, I've got to say Parallels 5 is noticeably faster that P4, even just the normal MS Office stuff I need it for.
     

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