Windows 7 shows no internet access - even though I have internet access...

Discussion in 'Windows Virtual Machine' started by Carson_Wilson, Nov 10, 2014.

  1. Carson_Wilson

    Carson_Wilson Bit poster

    Messages:
    7
    ...which I would normally care about because it works but it appears some programs won't even try to access the internet if windows says I don't have access (Excel for example).

    So, I can launch Internet Explorer and browse the net and it's fine. Yet when I do the troubleshooting built into windows it says it can't solve the problem. I see my normal NIC card there - parallels tools are installed and everything works perfectly fine except for this.

    I'm at a loss as to what to do. I've included a screenshot that will hopefully better illustrate the problem.
    (On the network card status that I blacked out - it just says my domain name.
     

    Attached Files:

  2. Ram@Parallels

    Ram@Parallels Parallels Support

    Messages:
    760
    Hi Carson,
    Please Follow the steps below:
    1. (Re)Install Parallels Tools as suggested at http://kb.parallels.com/4841
    2. Change the network type: Go to VM Configure ( http://kb.parallels.com/117287 )- Hardware - Network - Select Network type - choose "Default Adapter" - restart Windows and let us know how it goes !
     
  3. Carson_Wilson

    Carson_Wilson Bit poster

    Messages:
    7
    That seems to have done the trick - thanks so much Ram!

    Carson.
     
  4. Manoj@Parallels

    Manoj@Parallels Parallels Support Parallels Support

    Messages:
    476
    Glad that your issue is fixed now! Feel free to reach us, if you need any further help. We're happy to help you.
     

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