Windows 7 loses internet connection

Discussion in 'Windows Virtual Machine' started by Jussi_Uitto, Oct 19, 2014.

  1. Jussi_Uitto

    Jussi_Uitto Bit poster

    Messages:
    4
    Hi there,

    I just bought Parallels and I have this kind of problem with Internet connection. Windows seems to lose Internet connection even though it is working perfectly on OS X. This is very disturbing especially when playing online games. Anyone have had similar problems?

    Edit: and when I turn off and switch back Parallels Ethernet adapter it starts to work immediately.
     
    Last edited: Oct 19, 2014
  2. Abdul@Parallels

    Abdul@Parallels Parallels Support

    Messages:
    553
    Hi Jussi,

    Please try (re)installing Parallels Tools as suggested at http://kb.parallels.com/4841 (Make sure to disable Windows Firewall and Antivirus while installing Parallels Tools)
    Once Parallels Tools are installed, go to Virtual Machine Configure(http://kb.parallels.com/117287) -> Hardware -> Network1 -> change Type to 'Bridged' (Default network).
    And let us know how it goes!
     
  3. Jussi_Uitto

    Jussi_Uitto Bit poster

    Messages:
    4
    Hi Abdul,

    Thanks for your answer! That seems to work better with WiFi connection when working from home but when I am using Internet connection of my University, in which you need separate authentication via website to use the connection, bridged mode ruins it in OSX and Windows both. Shared connection works a bit better but disconnects as explained earlier.

    Cheers,
    Jussi
     
  4. bcflow

    bcflow Bit poster

    Messages:
    9
    I have very similar problems in both Shared and Bridged. The Parallels internet is almost useless for me as it keeps slowing down and disconnecting. It's good to see the support team stopped helping you as well..
     
  5. Jussi_Uitto

    Jussi_Uitto Bit poster

    Messages:
    4
  6. Abdul@Parallels

    Abdul@Parallels Parallels Support

    Messages:
    553

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