Windows 7 loads but then reverts to sign-on screen with error message

Discussion in 'Installation and Configuration of Parallels Desktop' started by ClintH1, Apr 19, 2016.

  1. ClintH1

    ClintH1 Bit poster

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    I upgraded to El Capitan and then to Parallels 11 from Parallels 8. After the upgrade my Windows 7 boots, shows the desktop briefly and then reverts back to the sign-on screen. An error message from Parallels flashes up saying to send the report to them. This happens repeatedly even after reinstalling Parallels.
     
    ClintH1, Apr 19, 2016
    #1
  2. Sylvester@Parallels

    Sylvester@Parallels Parallels Support

    Messages:
    369
    Hello Clint,
    Please provide us the problem report ID as well as the screenshot of the Windows error page, so that we can check.
     
    Sylvester@Parallels, Apr 19, 2016
    #2
  3. ClintH1

    ClintH1 Bit poster

    Messages:
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    The problem report id is 96114661. It's not really a Windows error page but here is the screenshot after it goes back to the windows start screen.
     

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    ClintH1, Apr 19, 2016
    #3
  4. ClintH1

    ClintH1 Bit poster

    Messages:
    5
    Any suggestion on getting windows 7 to work? It was working under parallels 8.
     
    ClintH1, Apr 20, 2016
    #4
  5. ClintH1

    ClintH1 Bit poster

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    The problem lay with a startup program. I resolved the issue by disabling a startup program for accuweather.
     
    ClintH1, Apr 21, 2016
    #5
  6. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Great! Feel free reach out anytime. We are here to help! Thanks!
     
    PaulChristopher@Parallels, Apr 21, 2016
    #6

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