Windows 11 Loses Network Connection When It Sleeps on M2 MacBook Air

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by GregoryG, Aug 30, 2023.

  1. GregoryG

    GregoryG Bit poster

    Messages:
    8
    For some time now I have a problem where if my computer goes to sleep Windows loses connection to the internet and the only way I can reconnect is to use the Settings- Network & Internet and run the troubleshooter. Oftentimes I must run the troubleshooter twice in order to reconnect. The error I get is "the default gateway is not available." Once the network is reconnected it works fine unless the computer goes into sleep mode again.
     
    GregoryG, Aug 30, 2023
    #1
    Paul Ruseau likes this.
  2. GregoryG

    GregoryG Bit poster

    Messages:
    8
    I also sometimes get an error "Ethernet doesn't have a valid IP configuration"
     
    GregoryG, Aug 30, 2023
    #2
    Paul Ruseau likes this.
  3. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    705
    Hello,

    Thank you for your feedback.

    Please collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.

    Thanks
     
    Avinash Bundhoo, Sep 1, 2023
    #3

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