Windows 10/Parallels crash

Discussion in 'General Questions' started by Michael16, Jul 26, 2016.

  1. Michael16

    Michael16 Bit poster

    Messages:
    2
    I installed Parallels 11 yesterday two days ago and migrated Windows 10 over to my Mac. The program initially worked, but on Mac restart when I attempt to load Windows, the Windows load freezes. This has happened twice. The first time, I deleted Parallels and reloaded completely from back-up. Now reloaded, it has happened again. This time I get an error message code 46765-20245.
     
  2. Michael16

    Michael16 Bit poster

    Messages:
    2
    Note, second time, Mac was not restarted, just was asleep.
     
  3. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi Michael16,
    Please stop your Windows virtual machine and either click on the Stop button or delete .MEM and .SAV files in the virtual machine bundle.
    (Go to Documents > Parallels > Windows.pvm, right click the WIndows.pvm file and choose Show package content option)
    Note: all unsaved data from your last Windows session will be lost.
     

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