Windows 10 files gone

Discussion in 'Windows Virtual Machine' started by GunnarS8, Oct 6, 2023.

  1. GunnarS8

    GunnarS8 Junior Member

    Messages:
    10
    I have Parallel desktop 19 in my Mac with Sonoma.
    Installed Windows 11 and now my Windows 10 files is gone. No security copy.
    How can I bring them back?
     
  2. alev

    alev Parallels Team

    Messages:
    477
    Do you still have Windows 10 VM in Parallels folder in your user folder (~/Parallels)?
     
    MatthewR20 likes this.
  3. GunnarS8

    GunnarS8 Junior Member

    Messages:
    10
    No. I have Windows 11 in that folder.
     
  4. GunnarS8

    GunnarS8 Junior Member

    Messages:
    10
    I have Parallel desktop 19 in my Mac with Sonoma.
    Installed Windows 11 and now my Windows 10 files is gone. No security copy.
    How can I bring them back?
     
  5. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    704
    Hello,
    Thank you for your feedback.
    Was the Windows 10 removed manually from the location ~/Parallels ?
    Can you please check in your thrash?
    If it's present there, restore it to ~/Parallels

    Do you have any antivirus running?
    Please check if the file has been quarantined

    Thanks
     
  6. GunnarS8

    GunnarS8 Junior Member

    Messages:
    10
    Hello
    No, the Windows 10 was not renoved manually.
    No, the files is not in the trash.
    I have Windows 10 here:
    iCloud Drive/Parallels/Windows 10.pvmz
    users/~/Applications (Parallels)/Windows 10 Applications
    See pictures.
    What can I do?
    Thanks.
    Gunnar
     

    Attached Files:

  7. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    704
    Hello,
    Thank you for your feedback.
    Please follow the steps below:
    1. Download from iCloud, the Windows10.pvmz file locally on your machine
    2. Once downloaded, copy the Windows10.pvmz file to ~/Parallels
    3. Then double click on the Windows10.pvmz file. It will show up in Parallels Control Center
    4. Open Parallels Control Center > Right Ciick on the Windows10 and select Unarchive.
    5. Once completed, start the virtual machine.

    Let me know if it helps.
    thanks
     
  8. GunnarS8

    GunnarS8 Junior Member

    Messages:
    10
    Hello
    I have big problem to download the Windows10.pvmz file from Icloud. I have a slow wifi where I am right now.
    But I'm working on it.
    I will let you know.
     
  9. GunnarS8

    GunnarS8 Junior Member

    Messages:
    10
    When I download from icloud.com the file is a zip-file: Windows 10.pvmz.zip
    That file is invalid.
     
  10. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    552
    Hello Gunnar,

    Kindly confirm what you mean by invalid.
    Do you mean the zipped file is corrupt and you were unable to unpack the archive?

    If so, could you please attempt to re-download it? The corruption might be due to possible interruptions during the download process.
     
  11. GunnarS8

    GunnarS8 Junior Member

    Messages:
    10
    Now I could download Windows10 not invalid. It took four weekend.
    But then I got this massage (see picture).
    I can't use my MacBook Air with Parallells?
    / Gunnar
     

    Attached Files:

  12. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    704
    Hello Gunnar,
    It seems that your Windows10 was created from an Intel machine. Please note that you can't use an Intel VM on an Apple Silicon Mac.
    You will need to clean and install Windows 11 ARM on your new Mac.
    Please go to the link to find more information on how to move your data from the Intel machine to the Apple Silicon virtual machine.
    https://kb.parallels.com/125344
    Thanks
     
  13. GunnarS8

    GunnarS8 Junior Member

    Messages:
    10
    OK. I will try this.
     
  14. GunnarS8

    GunnarS8 Junior Member

    Messages:
    10
    I have done all this.
    But now I can't pay for the Windows 11 license om Microsoft site.
    I have tried two days. Nothing happens.
     
  15. GunnarS8

    GunnarS8 Junior Member

    Messages:
    10
    I have installed Windows 11 ARM and I have found my old Windows 10 files in my Mac.
    Everything is perfect, I think.
    Thank you for helping me.
    / Gunnar
     

Share This Page