What a complete waste of money

I was looking forward to using this upgrade but now have wasted three complete days trying unsuccessfully to get 4.0 to install and work correctly. I'm now trying to reinstall 3.0, with another day down the drain. When I called for technical support, I get an endless loop of voice prompts telling me that support is $29.95 per incident. Thanks for nothing.

 

Dear doornum3,

I understand you are dissatisfied. But could you please create a ticket by following this link:

http://www.parallels.com/support/desktop/request/

and if you are sure you want a refund, please write about it there. If you can give Parallels Desktop 4.0 a chance, please describe what technical issues have you met, and our engineers will be glad to help you.