Vista won't shut down in 3188

Discussion in 'Parallels Desktop for Mac' started by larraga, Apr 11, 2007.

  1. larraga

    larraga Bit poster

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    I've installed Vista in new VMs on two different machines both running 3188 and when you go to shutdown either of them it just hangs on the "Shutting Down..." screenwith the spinning ring for infinity. You can stop the VM, but you get a "Windows has not shut down properly" grey on black screen the next time you start the VM. One install is Vista Ultimate on a Mac Pro, and the other is Vista Business on an iMac. I've searched the forum for clues but I didn't see another incident. Any clue as to what's going on? The hard drive activity indicator at the bottom of the VM screen flashes incessantly when it's spinning it's "Shutting down..." wheels.

    Thanks, Larry Larraga
     
  2. Eru Ithildur

    Eru Ithildur Forum Maven

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    Is Parallels tools installed? Have you tried un-installing then re-installing? What kind of HD space do you have?
     
  3. larraga

    larraga Bit poster

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    Eru,

    Parallel Tools is installed on both machines. I have 587 GB free on the boot drive of my Mac Pro. the VM uses a 32 GB hard drive file. 1400 MB RAM allocated.

    Larry
     
  4. Eru Ithildur

    Eru Ithildur Forum Maven

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    1,954
    Larry,

    Have you tried un-installing Parallels as outlined here: http://forum.parallels.com/thread1226.html
    Then re-installing it? Just make sure you un-install Parallels tools first.

    Make sure that you back up your data first! This completely gets rid of Parallels.

    But before you try that, if you have not done the following already, try un-installing Parallels tools then re-installing them.
     
  5. larraga

    larraga Bit poster

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    Uninstalling/reinstalling Parallels Tools did nothing to fix the "won't shutdown" problem in Vista.

    I guess removing Parallels all together is the next step. :mad:
     
    Last edited: Apr 20, 2007
  6. larraga

    larraga Bit poster

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    uninstalling and reinstalling fixed it. why on earth though? i didn't do anything different. oh well, at least now it works.
     

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